How quickly will I get my order?
Typical delivery time is between 3-5 WORKING DAY via Royal mail.
Most items are despatched within 24-48 hours, and if delivery is likely to take longer than this we will let you know before we process your payment.
If for any reason we cannot accept your order or anticipate a delay in delivery, we will contact you.
How will I know when my order has been dispatched?
We will email you confirmation after your order has been despatched.
You might not receive this confirmation email if you made a spelling mistake when you entered your email address. Login and check your registered email address.
Spam filters in your email program may also block this type of email. Please check your junk mail folders.
What happens if my order doesn’t arrive?
If you do not receive your goods within 5 working days, please contact us for tracking information.
How will my order be sent?
All items are shipped using Royal mail. You can track your parcels using this tracking service. A signature will be required, so please ensure that someone will be available to sign for your parcel. If no-one is available to sign, the courier will usually attempt to deliver twice, and then will leave a card telling you how to arrange redelivery or pick up from their local office.
Be warned, however, you must do this within one week, otherwise the parcel is returned to us.
What countries do you ship to?
We only ship to the Uk at present.