Returns Policy: 14-Day Window for Unopened Products
We at Energy supplements are committed to ensuring your satisfaction with every purchase. In the event that you need to return a product, please review our Returns Policy below:
1. Returns Period:
   – You have a maximum of 14 days from the date of delivery to initiate a return.
2. Eligibility:
   – Returns are only accepted for products that are unopened, unused, and in their original packaging.
   – Products must be in the same condition as received, with all seals and tags intact.
3. How to Initiate a Return:
   – To initiate a return, please contact our Customer Service team at [your email/phone number] within the 14-day period.
   – Provide your order number, the name of the product you wish to return, and the reason for the return.
4. Return Authorization:
   – Our Customer Service team will guide you through the return process and provide a Return Authorization (RA) number.
   – Clearly write the RA number on the outside of the package.
5. Return Shipping:
   – Customers are responsible for the cost of return shipping unless stated.
   – We recommend using a trackable shipping service to ensure your return reaches us.
6. Inspection and Refund:
   – Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria.
   – Refunds will be issued for the original purchase price of the product, excluding any shipping charges, using the original payment method.
7. Exclusions:
   – We do not accept returns for opened or used products.
   – Certain products, such as perishables or personalized items, may not be eligible for return.
8. Damaged or Defective Products:
   – If you receive a damaged or defective product, please contact our Customer Service team immediately. We will arrange for a replacement or refund.
9. Restocking Fee:
   – A restocking fee may be applied for returns that do not meet the specified conditions.
10. Refund Processing Time:
    – Please allow up to 7-10 days for the refund to be processed after we receive the returned product.
By making a purchase on our website, you acknowledge and agree to abide by our Returns Policy. For any further inquiries or assistance, please contact our Customer Service team at energysupplements.info@gmail.co.uk.
Energy Supplements reserves the right to modify this Returns Policy at its discretion. Any changes will be effective immediately upon posting on our website.